Orders are shipped directly from our warehouse in Shanghai,Shenzhen,Hong Kong, in plain brown boxes or envelopes. We do everything we can to make sure your order is delivered on time.
All items are in stock for same day shipping. You'll be told when you order when your package will be sent.
Most of product delivery to US,CA,UK,AU or most EU country around 5-15days, rest of country delivery time will be around 10-30days.
When you check out, you will be able to choose which shipping option you would like. The checkout will explain the options.
Sometimes, depending on your location and what you are buying, there will not be a choice of shipping option.
The checkout will always clearly explain which options are available to you.
Orders placed before 3pm ET Monday to Friday are processed the same day.
All orders are shipped Monday to Sunday, regardless of service. Orders placed after 3pm ET will be shipped on the next day.
All orders have tracked shipping. Your tracking code will be shown in your order despatch email.
We are not responsible for lost or stolen shipments. Please ensure your destination has a secure point of delivery. Tracking numbers are provided by email at the time of shipment. Please contact us with any questions you may have.
Lovemesex and Covid-19 precautions
We have followed all official medical advice and put in place a substantial number of precautionary measures to keep our warehouse staff safe. This includes:
- - Reducing the number of our people on a shift at any time;
- - Adhering to the '6 feet' distancing rule at all times while staff are picking and packing your orders, and also staying 6 feet apart when taking breaks;
- - There's a break between shifts clocking off and clocking on while we clean down all the surfaces.
The safety of our staff is of paramount importance and it's possible that the above measures may have an impact on when your order is dispatched and delivered.
We ask for your patience and understanding if your order is later than you would expect.
Thank you, and stay safe.
The Lovemesex Team